Last Updated: October 2025
Clockwork Web Dev (“ClockworkWD”) is committed to ensuring digital accessibility for all users, including people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure our website and client projects are inclusive and usable by all.
Our Commitment
Accessibility is an integral part of our design and development process. As a WordPress agency, we strive to create websites that follow recognized best practices and comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines define how to make web content more accessible for people with disabilities, while improving usability for all users.
ClockworkWD regularly reviews and updates our website to ensure accessibility features remain effective as technology and standards evolve.
Ongoing Efforts to Ensure Accessibility
We take the following measures to make our website and projects accessible:
- Integrate accessibility checks into our design and development workflows.
- Use semantic HTML, clear heading structures, and sufficient color contrast.
- Provide alt text for meaningful images and descriptive link text.
- Maintain keyboard navigability and logical focus order.
- Test pages using automated tools and manual review methods (including keyboard navigation and screen reader testing).
Accessibility is an ongoing effort, and we are committed to continuous improvement.
Known Accessibility Limitations
While we aim for full conformance, some areas may still present challenges for users relying on assistive technologies.
For example:
- Certain legacy blog content or older embedded media may not fully meet current WCAG standards.
- Third-party integrations (such as embedded forms, videos, or widgets) may not be fully accessible.
We actively monitor these issues and prioritize improvements in upcoming updates.
Technical Compatibility
ClockworkWD.com is designed to function properly with modern browsers and assistive technologies, including:
- The latest versions of Chrome, Safari, Firefox, and Edge
- Screen readers such as NVDA, JAWS, and VoiceOver
- Devices using current Android and iOS operating systems
If you experience issues using a particular browser or device, please let us know so we can investigate and improve compatibility.
Feedback and Support
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have difficulty accessing content, please contact us:
Email: hello@clockworkwd.com
Contact Form: https://clockworkwd.com/support/
We aim to respond to all accessibility-related inquiries within 3 business days.
Escalation and Formal Complaints
If you have contacted us and are not satisfied with our response, you may request that your concern be reviewed by our leadership team.
If you believe your accessibility rights have been violated under the Americans with Disabilities Act (ADA) or related laws, you may also file a complaint with the U.S. Department of Justice Civil Rights Division:
https://civilrights.justice.gov/report/
Continuous Improvement
Accessibility is not a one-time project — it’s a long-term commitment. ClockworkWD actively monitors changes to WCAG standards, WordPress accessibility practices, and emerging assistive technologies to ensure our website continues to meet the needs of all visitors.
We appreciate your feedback and partnership in helping us create a more accessible digital environment.